Sorry Don but I stole your title. I never expected this amount of feedback. KBR, mtgsalvation's admins, Ben Bleiweiss, Mana-nation giving mention to Don's blog which directed folks to mine. You would think that someone targeted themselves with esper charm, "missed" an angel of despair trigger, made some kind of joke about a prop bet, or used tms's pre-order price to justify Kozilek's and Time Reversal's. A lot of people got really riled up for the wrong reasons, but I'll tackle some of these beasts another day...coughfollowmyblogcough.
Heath called me yesterday afternoon, we discussed possible solutions to prevent this sort of confusion from occurring with future customers. And while their system can't properly set a limit on singles without effecting their entire inventory (i.e boosters) they are looking into a software solution that can give them this sort of option in the future.
I appreciate everyone's constructive feedback and support.